D/RES Customer Care

Your home journey, fully supported

Customer Care Portal

When you’re in your new home, our online Customer Care Portal gives you secure access to important information about your home, including manuals, warranties, maintenance guidance, and FAQs.

You can also use the portal to submit and track Aftercare requests during your warranty period.

You’ll find updates, reminders, and neighbourhood information, making the portal a valuable resource throughout the first year in your new home.

Customer Care Portal

Your path to a new home starts long before you receive the keys, and our support is with you from that first step.

Your experience is important to us. Our Customer Care team is here to support you throughout your home buying journey until long after you move in, with clear communication, realiable service, and a genuine commitment to your comfort and peace of mind.

Whether you’re purchasing your first home, moving to accommodate a growing family, or choosing a home that suits your next chapter, we’re here to help you make confident decisions at every stage.

This dedicated space gives you access to helpful information, buyers guides, and the tools you’ll need from reservationn onward, with aftercare support available through our Cusomter Care Portal once you’ve settled into your new home.

Your home journey, fully supported Your home journey, fully supported

Customer Care Portal

When you’re in your new home, our online Customer Care Portal gives you secure access to important information about your home. You can use the portal to submit and track Aftercare requests during your warranty period

Customer Care Portal